Meet Our Team

Darlene Losier – Registered Physiotherapist, C.E.O

Darlene Losier

Darlene graduated from McMaster University with a Bachelor of Health Sciences in Physiotherapy in 1998 as well as a Bachelor of Kinesiology in 1996. She has complete the McMaster Contemporary Medical Acupuncture Program, Scalp and AFCI Acupuncture courses and uses Acupuncture extensively in her practice.  She has completed her Level 2 Manual Therapy courses and also has training in Active Release Techniques (A.R.T.)™, Concussion Management, Guasha, Gait and Orthotic Assessment and Kinesio-taping. She is a Stott™ Pilates trained instructor. She has developed an integrated treatment approach in her experienced orthopedic practice and enjoys seeing her clients achieve their goals.

Professionally, she has volunteered on the Acupuncture Division Executive of the Canadian Physiotherapy Association (CPA) for 18 years as both Newsletter Editor and Treasurer. She volunteers as a member of the marketing committee of the Caledonia BIA, helping local businesses. She has published articles in the Interdivisional Review Journal of the CPA and the Acupuncture Division Newsletter.

In her spare time her passions are her husband and two girls, geocaching, volleyball and golf.

Heather MacKay – Registered Physiotherapist, C.E.O.

Heather MacKay

Heather is a Registered Physiotherapist and a 1998 graduate of McMaster University. In her practice she integrates a unique blend of Contemporary Techniques combining electro- acupuncture, soft tissue techniques (Active Release Techniques™, Guasha and cupping), manual therapy and Stott™ Pilates spinal rehabilitation methods. This integrated approach focuses on achieving maximal results in the reduction of pain, and the enhancement of optimal biomechanics and muscular performance.

Heather has attended many post-graduate courses including Stott™ Pilates Certifications, Active Release Techniques seminars, Contemporary Electro-Acupuncture for Sports Injuries/Headaches/TMJ/and Functional Integrated Techniques, Mulligan Snags and Nags, Orthotic Therapy and Gait Analysis seminars, and Kinesio-Taping courses. Heather has been a clinical instructor for the McMaster University Contemporary Medical Acupuncture Program since 2000. She has been extensively involved in volunteering for her profession as Chair of the Acupuncture Division of the Canadian Physiotherapy Association, Secretary to the Canadian Contemporary Acupuncture Association and Education Rep with the International Acupuncture Association of Physical Therapists.

Apart from running around after her two little ones, you will see Heather at the gym, golf course or ski hill.

Tom Soules – Registered Physiotherapist

Tom Soules

Tom completed his Masters degree in Physiotherapy at McMaster University after receiving an Honours Bachelors of Kinesiology also at McMaster. Tom was active in the health and wellness field for 5 years during his schooling to become a physiotherapist, helping people reach their goals as a certified personal trainer. Combining his background in exercise prescription, acupuncture, and manual therapy techniques, Tom seeks to use an integrative approach to help each patient reach their goals. Tom has completed the McMaster Contemporary Medical Acupuncture course, upper extremity advanced orthopaedic levels 1-3, as well as scalp acupuncture.

Outside of Physio Tom enjoys playing soccer and volleyball and successfully completed the 2015 Road to Hope Half Marathon.

Chess Hodge – Registered Physiotherapist

Chess Hodge

Chess graduated from Coventry University, England, with a Bachelor of Sciences in Physiotherapy in 2008. Since then, Chess has worked across a variety of physiotherapy specialties, with a keen focus on orthopedics and musculoskeletal injuries. She has experience with extremely acute injuries from her time spent working in the emerge and court side with a local basketball team. Chess has completed the McMaster Contemporary Medical Acupuncture course, K-taping course along with shoulder courses in England.

Outside of Physio, Chess enjoys getting to know her new home country and all that Ontario has to offer: camping, hiking, (hibernating!) and spending time with her Canadian family and friends.

Justin Parker – Registered Physiotherapist

Justin Parker

Justin graduated from McMaster University with a Master’s degree in physiotherapy in 2019 and an Honours Bachelor degree in Kinesiology in 2017. Justin grew up in Caledonia where he first developed his passion and commitment for physical activity through involvement with the local hockey and soccer clubs.

As a therapist, Justin believes that physiotherapy starts in the clinic, but succeeds in the community. He is eager to help each client to achieve their personal goals as a way to give back to the community that he is proud to call home.

Outside of physiotherapy, Justin enjoys hiking trails to waterfalls, hot yoga, and watching and playing hockey with his friends.

Sarah Howarth – Office Administrator, Physiotherapy Support Staff, Stott Pilates Instructor

Sarah Howarth

Sarah was involved in competitive figure skating, track and field, baseball and basketball as a young girl and sports have always been a very prominent part of her life. This passion for sports initiated her interests in injury and rehabilitation and helped to pave the way for a career in the Physiotherapy field.

Sarah graduated from McMaster University in 2004 with an Honours Bachelor of Kinesiology. In 2012 Sarah became a Stott TM Certified Instructor. Since graduating she has been working the infield of rehabilitation and has been a member of the Haldimand Physio Team since 2011. Outside of work Sarah continues to enjoy sports and loves spending time with her husband and two young daughters on their small hobby farm.

Sonja Evans – Physiotherapy Support Staff, Pilates Coordinator / Pilates Instructor

Sonja Evans

Sonja has had a lifelong passion for fitness and wellness. She started teaching fitness classes at the age of 17 and personal training soon thereafter. She has a Bachelors Degree in Physical Education from McMaster University and is a Stott TM Pilates certified instructor.

She started working at Haldimand Physiotherapy Centre in 2003 and is one of the original team members.

Outside of work, she loves spending time with her husband and two daughters planning their next trip to Europe, watching their exciting Ringette games, and cooking great meals together.

Tabitha Hillmer – Physiotherapy Support Personnel and Front Desk Reception

Tabitha Hillmer

Tabitha Hillmer is a Registered Kinesiologist and graduated with her degree in Kinesiology from the University of Windsor in 2017. She has been a member of our team since August of 2018.

Tabitha grew up participating in Highland Dancing, which is what sparked her interest in the rehabilitation field. Outside of work, Tabitha maintains an active lifestyle through hiking, and she also enjoys watching sports, such as tennis and lacrosse.

Lisa Moffat – Registered Massage Therapist

Lisa Moffat

Lisa has been a Registered Massage Therapist for over 10 years. She provides therapeutic based treatments to a broad range of clients. Treatments will vary from pregnancy-related issues to MVA and workplace injuries, to sports injuries and headaches. She is also able to provide relief from stress with relaxation treatments and hot stone massage therapy. Her treatment room provides a warm, quiet and inviting environment for clients to relax and enjoy the full benefit of their massage.

Amber Snively – Registered Massage Therapist

Amber Snively

Born and raised in Haldimand-Norfolk, Amber is thrilled to be back and treating within her own community. Since graduating with honours from Mohawk College’s Advanced Massage Therapy Program, Amber has worked alongside a team of Physio and Massage Therapists treating a wide range of acute and chronic injuries and conditions. Through her training and experience, she fostered an interest and understanding of a variety of populations of all ages including chronic pain, prenatal health, sports injury and active ageing communities. Her treatment approach involves using evidence-based strategies along with various techniques and modalities including myofascial release, deep tissue massage and kinesiology taping.
Whether it’s preventative health, recovery, or relaxation, Amber considers herself a lifelong student and is eager to absorb all that she can about massage therapy and how to excel at applying her findings to your individualized treatment.

Outside of the clinic, Amber enjoys cooking, spending time outdoors with friends and family, and exploring the world of viticulture and winemaking.

Elaine Dungey – Front Desk Reception

Elaine Dungey

Elaine is our full-time front desk receptionist. Elaine is the heart of our clinic and it is her smiling face that you will see first when you arrive. She has worked in the medical field for many years. She graduated from Humber College in 1982 receiving her Ambulance and Emergency Care Diploma. She worked as a paramedic in Grimsby and Hamilton for 7 years. After she left the ambulance field she worked with a family doctor in Burlington. She joined the Haldimand Physiotherapy team in 2004 and has been an integral part of our team ever since. Elaine is always looking forward to the May long weekend Food Truck Festival and Pillar Estates Winery. There’s nothing like a glass of wine, good food and good company!!

Jocelyn Burtis – Front Desk Reception

Jocelyn Burtis

Jocelyn has been a part-time front desk receptionist at Haldimand Physio since September 2015. Jocelyn has a love for the arts, health and wellness. She owned her own successful cake design business for over 8 years.

Jocelyn then went on to follow her passion for culinary nutrition, yoga and essential oils. Jocelyn loves working at the clinic, as she can be involved with all it has to offer, including essential oils and hot yoga!

Julia Ruddy – Physiotherapy Support Staff

Julia Ruddy

Julia is a member of our physiotherapy support staff, and recently graduated with a diploma in Occupational Therapist Assitance/Physiotherapist Assitance (OTA/PTA) from Mohawk College in 2020.

Julia grew up in Caledonia and in her free time, she enjoys reading, spending time with friends and family, and hiking.



Book an appointment or more information here.